Frequently asked questions.
Can’t find what you’re looking for? Get in touch and we’ll help.
Product
How do the AI action plans work?+
When you record a non-compliance, the app drafts a prioritised remedial action grounded in your assessor's legislation library, citing the specific regulation or standard. Every action is fully editable — you control the wording, priority, timescale and assignee.
Does it handle high-rise residential buildings?+
Yes. The app is Building Safety Act aware — when a building is identified as a high-rise residential building (HRB), the relevant HRB-specific questions appear automatically so you assess against the right requirements.
What does the final report look like?+
A professional, branded PDF with a cover, executive summary, building description, prioritised findings and action plan, and a full assessment record — ready to share with the responsible person and keep on file.
Can my whole team use it?+
Yes — Assura Safety supports multiple organisations with owner, admin and member roles, so assessors, reviewers and clients each get the appropriate level of access.
What devices does it work on?+
Assura Safety runs in the browser, so you can work through an assessment on a laptop, tablet or phone on site, and pick up where you left off on any device. We're also planning to launch dedicated iOS and Android apps in the near future — stay tuned!
Compliance
Does Assura Safety guarantee compliance?+
No software can guarantee compliance. Assura Safety helps you carry out, document and report a fire risk assessment against UK legislation and standards — the professional judgement, and responsibility, remain with the competent assessor and the responsible person.
Which legislation and standards does it cover?+
The question bank and action plans are built around the Regulatory Reform (Fire Safety) Order 2005, the Fire Safety (England) Regulations 2022, the Building Safety Act 2022, and relevant British Standards such as BS 9999 and BS 8214.
Is it a substitute for a competent fire risk assessor?+
No. Assura Safety is a tool for competent assessors — it structures the assessment, drafts action plans and produces the report, but the professional judgement stays with you.
Security & data
Where is our data stored?+
Assessment data, including photo evidence, is stored securely in the UK/EU. See our Security page for more detail on how we protect your data.
Who can see our assessments?+
Only the members of your organisation you invite, according to their role. Assessments aren't shared across organisations.
Pricing
How much does it cost?+
We're finalising pricing for individual assessors and teams. In the meantime, get in touch and we'll talk through what works for you.
Is there a free trial?+
Contact us and we'll set you up with a demo on your own buildings so you can see how it fits your workflow before committing.
See Assura Safety on your own buildings.
Book a demo and we'll walk you through a complete assessment — from first question to finished report.
Prefer email? [email protected]