Privacy Policy
Last updated: July 2026
Assura Safety Ltd (“Assura Safety”, “we”, “us”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and the rights you have under UK data-protection law, including the UK GDPR and the Data Protection Act 2018.
Who we are
Assura Safety Ltd is the data controller for personal data processed through our website and application. You can contact us at [email protected].
Data we collect
- Contact details you provide via our forms — such as your name, email address and the content of your enquiry.
- Newsletter sign-ups — your email address, where you ask to receive updates.
- Account & assessment data — information you enter into the application, including assessment records and uploaded photo evidence.
- Usage data — privacy-respecting analytics about how our website is used (see “Analytics & cookies”).
How we use your data
- To respond to your enquiries and provide demos.
- To provide and operate the application for you and your organisation.
- To send you product and fire-safety updates where you have asked us to.
- To secure, maintain and improve our services.
Legal bases
We process personal data on the bases of your consent (e.g. newsletter sign-ups), the performance of a contract (providing the application), and our legitimate interests in operating and improving our services.
Analytics & cookies
We use privacy-respecting analytics that do not use cookies to track you across websites and do not collect personal data for advertising. We do not sell your data.
Sharing & storage
We use trusted service providers to operate our services (for example, hosting and email delivery), who process data on our behalf under appropriate agreements. Data is stored in the UK and/or EU.
Your rights
You have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these rights, contact [email protected]. You also have the right to complain to the Information Commissioner’s Office (ICO).
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the “last updated” date above.